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Noticeboard

The Surgery will be closed from 1.00pm on Thursday 19th March for staff training and will not reopen until Friday 20th March. If you need to speak to a doctor urgently, please telephone the out of hours service on 111. We apologise for an inconvenience caused.  

Advice to travellers returning from Wuhan, China

If you have travelled to Wuhan City in China in the last 2 weeks and feel unwell, call NHS 111 for advice.

Do not go straight to a doctor's surgery or hospital

 

We now have an appointment checking in touch screen in the waiting area of reception. This will save patients having to wait at reception to check in.

If you need assistance to be shown how to use it please ask a member of staff. 

 

Missed Appointments -If you are unable to attend your appointment please inform the surgery so we are able to offer these to other patients.  In January there were 59 Doctor and 61 Nurse appointments that were unattended.

Prescription forms (ie not medication) are now collected from the Enquiries Desk.  Medication is collected from the Dispensary.

Appointments

diary_appointmentAll morning appointments are reserved for booking from 12:00 the day before. This means that if you call the surgery you can expect to be offered a morning appointment for the following working day. Only afternoon appointments are bookable in advance.

All nurses' appointments are also bookable in advance. Postnatal examinations, all baby checks and minor operations will be carried out during afternoon surgeries.

Appointments may be made by telephoning 01474 814811,  by visiting the surgery or on-line. The Practice also offers pre-bookable early morning appointments between 07.:10 and 08:00 Monday to Friday.

Emergencies

If you are confronted by a serious problem such as severe chest pain or profuse bleeding call an ambulance (tel: 999) before calling the surgery.

Telephone Advice

If you wish to speak to a doctor or nurse for telephone advice, please give the receptionist as much information as you can to allow them to pass on the message. You may be asked to call back at another time, or the doctor or nurse may prefer to ring you back, in which case please make sure that we have your correct telephone number.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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