Latest Practice News

20th Sep

Covid Booster Clinics Update

Some people may have received a text or email regarding the Covid Booster vaccine. This is not from the surgery, however we will be in touch within the next couple of weeks to invite patients to book appointments at our Covid Booster and Flu vaccine clinics.

Below is our 12 week plan for our upcoming Covid Booster Clinics. There is a possibility this could change depending on deliveries but we will try to keep it to this as much as possible.

COVID PLAN Cohort/Age Group  
25th September Housebound  
2nd October Over 80's and healthcare workers A-M
9th October Covid walk in (NO FLU)  
16th October  Over 80's and healthcare workers N-Z
30th October 70-79 A-M
6th November 70-79 N-Z
13th November Clinically Extremely Vulnerable and at risk  
20th November Covid walk in (NO FLU)  
27th November 60-69 A-M
4th December 60-69 N-Z
11th December 50-59 A-M
18th December 50-59 N-Z

 

If you have changed your contact details then please update them via our online form https://www.meophammedicalcentre.co.uk/change-of-personal-details to ensure that we are able to contact you to make an appointment at one of our clinics.

eConsult
13th Sep

TUESDAY 14TH SEPTEMBER - SURGERY CLOSURE

The Surgery will be closed on Tuesday 14th September from 1.00pm for compulsory staff training and will reopen on Wednesday 15th September at 8.00am.

The Dispensary will still be open from 3.00pm - 5.00pm to collect medication.

We apologise for any inconvenience caused.

 

Please use our online eConsult service if possible and we will respond to you within 24 hours. Using this service is very easy, there is no need to download an application or to register, simply click here.

eConsult lets our patients consult with their NHS GP online by completing a quick form that is sent and reviewed by the practice. It can also direct patients to self-help, pharmacy advice and local self-referral services. It can also be used for administrative queries and requests. 

7th Sep

Flu Vaccine Delivery Update

Due to unforeseen challenges linked with road freight delays, there is a change in our scheduled flu vaccine delivery by one to two weeks. We are hoping to start our Flu vaccination clinics in October. We will keep the website updated and will invite patients to make appointments as soon as we have confirmation of vaccine delivery.

6th Sep

Pfizer COVID Vaccine Clinic - Saturday 18th September 2021

Covid Vaccination Walk-In Clinic - Pfizer Vaccine only 

Saturday 18th September

9.00-12.00

This clinic will be for 2nd Doses for patients who had their first dose on or before 19th July. 

12-15 years old will be contacted individually and invited to make an appointment if they fall into the criteria which will run alongside the national protocol. 

16-17 year old are now able to walk in without an appointment. These patients will currently only have 1 vaccine. 

Anyone over 17 years 9 months will have a second vaccine 8 weeks after their first dose. 

Anyone under 40 years of age can have the Pfizer vaccine. 

Anyone who had AZ for their first vaccine can have Pfizer for their second dose, if they wish. There will be no AZ vaccines so we will not be able to give any AZ second doses.

If you have any queries, please send us an email via our Contact Us page https://www.meophammedicalcentre.co.uk/contact-us

13th Jul

Change of Lockdown Rules 19th July - UPDATED COVID PROCEDURES

UPDATED COVID PROCEDURES FOR MEOPHAM MEDICAL CENTRE - Change of lockdown Rules 19th July 

 

In order to keep our patients and our staff safe, we have decided not to change any of the safety procedures we have in place when lockdown rules end on the 19th July.

 

We will continue to minimise the number of patients in our waiting area, by allowing patients to enter only when necessary and at their appointment time.  

 

We will continue to see patients face to face, as we have done throughout the pandemic, once a clinician has triaged the patient by phone and feels a face-to-face appointment is necessary. 

 

The Local Medical Council has advised that masks are still to be worn in a healthcare environment, and so we ask that you continue to do this for your own safety and that of our staff. 

 

Our Dispensary will continue to follow the same procedures, if medication is being collected please continue to collect between 10am-12pm and 3pm-5pm from the usual place.

 

We feel these measures are the best way to keep the risk of Covid transmission to patients and staff to a minimal, especially with the current sharp rise in local cases. 

 

Please help us to continue to keep patients and staff safe by adhering to our procedures.  

minuteful kidney test
29th Jun

Healthy iO Home ACR Kidney Testing Kit

Message for people with diabetes at the practice:

As you know, as part of your diabetes annual review, urine testing is really important to look for early signs of kidney damage. We do this through a test called the albumin:creatinine ratio (ACR) test, which looks for small amounts of protein in the urine.

We know people struggle to do the test, and many would prefer to avoid the clinic and test at home wherever possible. That’s why we are offering a new, NHS funded service to allow people to do this test at home with a kit and a smartphone.

If you meet the criteria for the new service, you will receive a text message (or a letter!) about this testing process, which is run by Healthy.io. If you want to find out more, please click here: http://bit.ly/uACRtest.

This text is not a scam; you do not need to pay for the service, and if you would rather opt out of the process you can say at any time. If you want to speak to their customer support team, you can call them on 020 7183 7939.

Looking forward to hearing your feedback!

receptionist
23rd Jun

Unprecedented amount of telephone calls

We are experiencing an unprecedented amount of telephone calls at the moment and our staff are doing their best to answer them quickly and efficiently.  Please be patient and try our new online triage service EConsult to contact the surgery and you will get a response within 24 hours. Thank you 

eConsult
25th May

eConsult

 

eConsult is not available from 6.30pm on Fridays - 8.00am on Mondays, and also over Bank Holidays. Service will resume at 8.00am the day after Bank Holidays.

Due to coronavirus, help protect patients and staff by using our online services called eConsult, available 24:7. Using this service is very easy, there is no need to download an application or to register, simply click eConsult

eConsult lets our patients consult with their NHS GP online by completing a quick form that is sent and reviewed by the practice. It can also direct patients to self-help, pharmacy advice and local self-referral services. It can also be used for administrative queries and requests. 

 

As our phone lines are extremely busy, this is an alternative option for patients to contact the surgery. Simply use eConsult and avoid the queue.

 

Face to Face Appointment Update
14th May

Update regarding Face to Face Appointments

Please click on the link below to read our Update on Face to Face Appointments

 

Letter 140521.pdf

8th Apr

Oxford AstraZeneca Vaccination Update - LMN Care Primary Care Network

Due to yesterday’s announcement to changes to delivering the Oxford AstraZeneca to those between the ages of 18-29, we would like to take this opportunity to update you on what this means going forward.

To clarify, patients in that age range that are entitled to, but may not had, their 1st doses are patients that are Health and Social Care workers, Clinically Extremely Vulnerable, at Risk patients and those that live with in a household with an immunosuppressed patient.

Those that have an appointment booked this weekend can still attend to have their vaccination, if they so wish.

You will be spoken to by a clinician prior to your vaccination to make sure you understand the risks and the benefits of the Oxford AstraZeneca vaccination. If you wish to wait for another option, Meopham Medical Centre and Jubilee Medical Group will ensure you are contacted when we have an alternative option, over the forthcoming weeks.

We would like to clarify this option of offering an alternative to the Oxford AstraZeneca is only for those within the 18-29 age range that are due to have their 1st vaccination at this moment in time.

If you have booked into a Mass Vaccination Site, your appointment will be cancelled and you will be directed to discuss your vaccine options with your GP practice.

If you have already had your 1st dose you are encouraged to still attend to have your 2nd irrespective of age. You will not be offered an alternative 2nd dose or to re-start the vaccine course. There has been no reported cases of blood clotting in patients that have had the 2nd dose Oxford AstraZeneca.

If you are due your 1st dose and wish to discuss this beforehand or cancel your appointment please email your respective practices.

15th Feb

WEEKLY COVID VACCINATION UPDATE

We do not have any vaccination clinics running this week.

Please see the update below that we have received regarding Covid vaccinations via the National Booking Service (NBS).
 
  • Invitation letters are currently being sent out to 56 to 59 year olds (JCVI priority cohort 8) as of 6th March 2021
  • First text messages which NBS has ever sent going to 55 year olds on Tuesday 9th Mach 2021, with letters to the 55 year olds following on Thursday 11th March 2021. The reason for the slight gap is to assess the impact of the texts on appointment booking.
  • Some letters will now be sent out in blue envelopes, to help Royal Mail prioritise them if necessary, and to make them stand out more to patients.

We are recieving an unprecedented amount of enquiries regarding the vaccination. 

Please do not contact the Surgery regarding this. We will contact you.

There is a reservation list but only for the cohort we are currently working on. If you are not in Cohort 6 please do not be asked to be added to the list. 

More information can be found on priority groups for the vaccine can be found on the following link.

https://www.gov.uk/government/publications/covid-19-vaccination-care-home-and-healthcare-settings-posters/covid-19-vaccination-first-phase-priority-groups

 

14th Jan

COVID 19 VACCINE INFORMATION

 We are providing Covid-19 vaccinations at Meopham Medical Centre for our own patients and those from the following practices:

·         Jubilee Medical Group - Longfield

·         Jubilee Medical group - New Ash Green

We are inviting patients based on the national priority list. Please be patient and wait to be contacted about when the vaccine is available for you. There will be home visits for housebound patients, that have not yet been vaccinated.

Please read the questions and answers below about our local vaccination service. Our phone lines are very busy; please help us to keep lines open for people needing to make appointments for other health matters.

 

How do you prioritise who is invited first from people in each priority group? 

LMC Care, consisting of Meopham Medical Centre, New Ash Green and Longfield medical practices will be amalgamating our patients together, to ensure that everyone is contacted equally. We will be contacting those “most at risk” in the current cohort first among the three practises then working our way down the list alphabetically.

How are you contacting people to invite them for a vaccine?

Going forward, everyone that has given us a mobile number will receive a text message linked to a survey asking if you wish to have the vaccine or not. If you respond with a yes, when we reach the cohort you are placed in, you will receive another text message linked to a survey to book yourself in an appointment. You may be offered a drive through option or a walk through depending what is available on that date. Upon booking that appointment, please accept that as confirmation of your booking.

Those that don’t have mobile phone numbers, we will contact you via your land line to book you into an available appointment slot. We will try contacting you up to three times across a course of a few days, if we are unable to contact you on the third attempt we will send you a letter asking you to get in touch with us.

If we do not hold any form of phone number, we will be sending out letters requesting you get in touch to update your details.

If I cannot attend an appointment what should I do?

If you have received and accepted an invitation for a Covid-19 vaccine we would strongly encourage you to prioritise coming to the appointment. If for unavoidable reasons you cannot make it please call 01474 814 811 or inform us using eConsult.

How are you supporting patients with dementia to get vaccinated?

We are extremely lucky in our PCN that we have ongoing contact with patients next of kin’s and implement operational care plans for our dementia patients. We will be using these care plans to get in contact with our dementia patients to ensure that they do have their vaccines, and will be in contact with their next of kin’s in due course to organise this.

Is there transport available for getting to the vaccine clinic?

We would ask that anyone who does not have their own transport tries to arrange a lift with a friend or relative. If that is not possible, Arthur Eyre at Meopham Community Bus Welfare Committee has kindly offered to support those in need, please contact him on 07860 364065

covid
11th Sep 2020

Covid testing

We are sorry that we cannot offer Covid testing. You will need to call 119 to book an appointment or visit the Government website to find out how to order a test.

Click here for the link for the government testing information

flu
7th Aug 2020

FLU 2020/21

Over 65's

Thank you to all those who attended the Flu clinic on 26th September. Due to an unprecedented demand it was incredibly busy, and we would like to thank you all for your patience and understanding.

We have added extra clinics. Please see the section entitled Dispensary and Flu Clinic information for dates and times. The Flu Clinics are by appointment only. Please call the Surgery for an appointment. 

For further information regarding clinic's please continue to check our website.

Under 65's at risk


Please call the Surgery to book an appointment in one of our designated Flu Clinics if you are in an at risk group and have been contacted by letter or text.

If you are a household member or a carer of a shielded patient, you are eligible for the flu vaccination. Please contact Reception for an apppointment.

Please note that if you are aged between 50 and 64 and are not in a clinical at risk group, the earliest you will be offered a flu vaccination is November. This is to ensure that those who are most at risk are vaccinated first. Thank you in advance for your patience, understanding and cooperation. If you are aged 50 to 64 and are in a clinical at risk group which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier. 

Thank you

 

 

Face mask
7th Aug 2020

Face coverings

Please wear a face mask or covering if you are entering the practice. This is to protect other patients and our staff.

Thank you

Pills
7th Aug 2020

We are changing the way we recall patients for medication reviews.....

We would like to take this opportunity to let you know that we are changing the way we recall patients for their medication and long term condition reviews. During these unprecedented times, we have had to reduce the number of patients coming into the surgery, and it has given us the opportunity to rethink how we can manage reviews more effectively.

Patients will now be recalled every year, in the month of their birthday. If you require any blood tests or checks, we will ask you to come in and have those, and then an appointment will be made with a GP, Clinical Pharmacist or Practice Nurse for your annual review. It may even be possible for the clinician to conduct the annual review over the telephone. This allows us to manage patient’s appointments in a better way, and also stops patients having to come into the surgery for multiple appointments if they don’t need to, which manages your time and safety more effectively. 

We hope you enjoy your birthday and look forward to seeing you at the surgery soon.

If you think you are due for a medication review before we contact you then please call us to check.