Latest Practice News

diabetes
19th May

National Type 2 Diabetes Prevention Week 23-29 May 2022

Every two minutes someone finds out that they have type 2 diabetes. If current trends persist, 1 in 10 people will develop type 2 diabetes by 2035.

Type 2 diabetes occurs when the body either doesn’t produce enough insulin or the insulin it does produce doesn’t work properly (insulin resistance). It can be a combination of both.

Diabetes can cause serious long-term health problems. It’s a leading cause of vision loss in people of working age. It’s also responsible for most cases of kidney failure and lower limb amputation (other than accidents). People with diabetes are at least twice as likely to develop heart disease or have a stroke than those without diabetes.

There is strong evidence that the onset of type 2 diabetes can be prevented or delayed in those at risk, through improved quality of diet, increased physical activity, and achieving a healthy weight.

Click here to find out your risk of developing Type 2 Diabetes. If you’re at risk of developing type 2 diabetes you may be eligible to join your free local Healthier You programme.

19th May

Are you prepared for Jubilee Bank Holiday Week?

With only 2 weeks until the Queen's Jubilee, here are some top tips to get your healthcare all wrapped up for the long weekend. Don’t forget that as the bank holidays fall on Thursday 2nd and Friday 3rd June, the surgery will be closed for 4 days, and will reopen on Monday 6th June.

 

Stock up your medicine cabinet

Make sure you have a supply of common medication, such as paracetamol, plasters and a thermometer.

 

Order your repeat prescriptions

If you receive medication on a repeat prescription, make sure you have enough to last you over the Jubilee celebration period and have ordered it in plenty of time before the surgery closes. You will need to order your repeat medication by Wednesday 25th May in order to process the request by Wednesday 1st June.

 

Visit your pharmacist

If you feel unwell, don’t leave it, visit a pharmacist. They can give free help and advice on many minor illnesses, such as colds, which can be safely treated at home without the need to see a doctor.

 

Use NHS 111

Use NHS 111 online or call 111 if you need help and are not sure where to go. It is open every day of the year and offers support on a wide range of conditions. They can book you an appointment at an urgent treatment centre if needed.

 

What to do if your GP practice is closed

If you urgently need medical care when your GP practice is closed, and the pharmacy can’t help, please call 111 or go to NHS 111 online for advice

18th May

Surgery Closure Reminder - Thursday 19th May

A reminder that the The Surgery will be closed from 1.00pm on Thursday 19th May for staff training, and will reopen on Friday 20th May at 8.00am. This also includes the Dispensary.
 
If you need to speak to a doctor urgently, please telephone the NHS out of hours service on 111.
 
We apologise for any inconvenience caused
adss
16th May

Alzheimer's and Dementia Support Services

Alzheimer's and Dementia Support Services are holding an Open Day on Thursday 19th May 2022 from 2.00pm-5.00pm in aid of Dementia Action Week. 

 

Click here for more information

11th May

Dispensary Closure

At present, we are experiencing a high number staff absences due to COVID-19. This can make it difficult to provide a normal level of service for you.
Our team are incredibly busy working hard trying to cover different roles in order for the Surgery to run smoothly, please bear with us.
 
Unfortunately we will need to close the Dispensary all day on Thursday 12th May due to staff shortages. It will be back open on Friday 13th May 10am-12noon and 3pm-5pm as normal.
 
Thank you for your patience and understanding at this time.
DGS
11th May

DGC Phlebotomy Centre

Great News!

Patients are now able to book appointments online for blood tests at our local DGS Health Phlebotomy Centre in Old Road West, Gravesend. Simply go to https://swiftqueue.com to book appointments now!

Please Note: Blood forms are to be either collected from the Surgery or can be sent directly to the Phlebotomy centre before the appointment.

11th May

Collaborative Practice

Meopham Medical Centre are working with Altogether Better to deliver a Social Programme called Colloborative Practice to our area. 

The NHS is facing unprecedented challenges, with increasing levels of demand, restricted resources and a high number of people with physical and mental health needs that are not easily met by traditional models of care. Primary care services in particular are struggling. A new social model of health care is needed, one that’s better designed to support people to adapt and cope with long term conditions, loneliness, isolation, anxiety and old age. 

Not all of these issues need a medical solution. Most of these things could be improved by offering peer support, giving people the opportunity to make new friends and connections, to get out and about and be more active, and to receive support and information from people tackling the same issues.

 

Collaborative Practice invites local people to gift their time to a local GP practice or health service, working alongside people who deliver health services in a new, collaborative relationship. As a result, the practice and how it works changes. 

New services, activities, support and possibilities open up, based on what matters to the practice and what is important to local people. People’s needs are met differently, taking pressure off the service, reducing demand for clinical services, and making life better for everyone.

A text message will be sent out to all Patients who are over the age of 18, inviting them to express an interest in becoming a ‘Champion’ for our Surgery. Altogether Better will work with patients and the Surgery to support the programme and help to change the way we work together for our community.

 

6th May

COVID 19

At present, we are experiencing a high number staff absences due to COVID-19. This can make it difficult to provide a normal level of service for you.
Our team are incredibly busy working hard trying to cover different roles in order for the Surgery to run smoothly, please bear with us. Unfortunately we will need to close the Dispensary all day on Tuesday 10th May. It will be back open on Wednesday 11th May 10am-12noon and 3pm-5pm as normal.
 
Thank you for your patience and understanding at this time.
6th May

Surgery Closure - Thursday 19th May

The Surgery will be closed from 1.00pm on Thursday 19th May for staff training, and will reopen on Friday 20th May at 8.00am. This also includes the Dispensary.
 
If you need to speak to a doctor urgently, please telephone the NHS out of hours service on 111.
 
We apologise for any inconvenience caused
28th Apr

Message from Nurse Sarah

Please see below a personal message from Nurse Sarah to the patients of Meopham Medical Centre. I'm sure you will all miss her as much as we will.

Dear Patients of Meopham

Well the time has come where I say goodbye to you all. Nearly 17 years at the Surgery, but some of you I have known and nursed for longer as your district nurse.  I have enjoyed every minute of it. 

I would like to say thank you to you all for being so kind and respectful to me, and everyone else that works at Meopham Medical Centre, especially over the last two years when it has been difficult at times.

Everyone at the Surgery works so hard for you all. My special thanks to those who have given me such thoughtful cards and gifts. So Many! I feel very humbled and want to thank you all.

 I can only hope that the patients in my new surgery are as welcoming as you have been. I feel very privileged to have been your Nurse and for you to have entrusted me with your care.

My heartfelt thanks and best wishes to you all. 

Nurse Sarah

28th Apr

Covid 19 Vaccination - Spring Booster

People aged 75 years and older, residents in care homes for older people, and those with weakened immune systems will be offered a spring booster of coronavirus (COVID-19) vaccine.

We have begun calling and contacting patients who are eligible to book into a vaccination clinic at the Surgery. Please do not call us, we will contact you.

Who is being offered a spring booster?

COVID-19 is more serious in older people and those with a weakened immune system. Protection from the vaccine may be lower and may decline more quickly in these people. For this reason people aged 75 years and over, those in care homes and those aged 12 years and over with a weakened immune system are being offered the spring booster.

Although vaccines are expected to provide good protection against severe COVID-19 disease, protection against mild infection with the Omicron variant seems to decline quickly, even after the booster dose.

This spring booster is being offered as a precaution to those at extremely high risk, most of whom received their first booster around 6 months ago. If the number of infections increases over the summer, this booster should help to reduce your risk of being admitted to hospital with COVID-19.

Timing of the spring booster

You should be offered an appointment around 6 months since your last dose of vaccine.

If you have a COVID-19 positive result, when can you have a spring booster?


If you are unwell, wait until you have recovered to have your vaccine. If you have had confirmed COVID-19 you should ideally wait 4 weeks before having your spring booster. You should not attend a vaccine appointment if you are self-isolating or waiting for a COVID-19 test.

Our next Covid Vaccination Clinic is on 

Wednesday 11th May 2022

Covid vaccinations 4.00pm - 5.00pm ~ By appointment only

If you have any queries regarding the vaccine please contact us on  kmccg.mmcvaccinations@nhs.net

phone
22nd Apr

Phone System Upgrade

We are aware that there have been some issues regarding our current phone system, and for some time we have been looking at ways to improve our telephone system to ensure a better service for our patients.  

We have 5 lines in and out of the Practice which makes communication difficult and frustrating. We are pleased to inform you that in the next 3 months, we will be transferring to a new phone system, which is specially designed for GP surgeries and will help improve call flow and patient interaction.  

We will have a maximum of 3 inbound call lines as we do now, however it will enable patient call backs, so you do not have to wait on the phone if you do not wish to and the system will call you back when you are near the top of the phone queue. It will also enable all our team members to make outbound calls at any point without obstructing an inbound line.  

We will continue to use eConsult and all our links on our website for those that are able to use these systems or need to order repeat medication. As with any new system, there may be some teething problems and staff will be need to familiarise themselves with the system and its features, so we ask that you bear with us during this time. In the meantime, the best way of contacting us is via eConsult if possible.  We thank you for your patience in advance, and look forward to providing a better patient experience. 

21st Apr

Changes to eConsult

Please note that eConsult opening times have now changed. From Thursday 21st April eConsult will be available to patients from 8.00am to 6.30pm Monday to Friday (Excluding Bank Holidays).

We have altered the available hours to ensure we can manage all requests in a timely and safe manner.

29th Mar

Covid Vaccinations for Children aged 5-11

Children aged 5-11 who are not in a clinical risk group are now to be offered the opportunity to receive a covid vaccination following updated Joint Committee on Vaccination and Immunisation (JCVI) advice.

JCVI has advised that all children aged between 5 to 11 will be offered two 10 mcg doses of the Pfizer-BioNTech COVID-19 vaccine (Comirnaty®) with an interval of at least 12 weeks between doses. The paediatric dose is a third of the strength of an adult dose.
 
We have begun calling and contacting patients who are eligible to book into a vaccination clinic at the Surgery. Please do not call us, we will contact you.
 
New Clinic dates to be confirmed

 

If you have any queries regarding the vaccine please contact us on  kmccg.mmcvaccinations@nhs.net

24th Mar

Covid 19 Vaccination - Spring Booster

People aged 75 years and older, residents in care homes for older people, and those with weakened immune systems will be offered a spring booster of coronavirus (COVID-19) vaccine.

We have begun calling and contacting patients who are eligible to book into a vaccination clinic at the Surgery. Please do not call us, we will contact you.

Who is being offered a spring booster?

COVID-19 is more serious in older people and those with a weakened immune system. Protection from the vaccine may be lower and may decline more quickly in these people. For this reason people aged 75 years and over, those in care homes and those aged 12 years and over with a weakened immune system are being offered the spring booster.

Although vaccines are expected to provide good protection against severe COVID-19 disease, protection against mild infection with the Omicron variant seems to decline quickly, even after the booster dose.

This spring booster is being offered as a precaution to those at extremely high risk, most of whom received their first booster around 6 months ago. If the number of infections increases over the summer, this booster should help to reduce your risk of being admitted to hospital with COVID-19.

Timing of the spring booster

You should be offered an appointment around 6 months since your last dose of vaccine.

If you have a COVID-19 positive result, when can you have a spring booster?


If you are unwell, wait until you have recovered to have your vaccine. If you have had confirmed COVID-19 you should ideally wait 4 weeks before having your spring booster. You should not attend a vaccine appointment if you are self-isolating or waiting for a COVID-19 test.

Our next Covid Vaccination Clinic is on 

Wednesday 30th March 2022

Covid vaccinations 4.00-6.00pm ~ By appointment only

If you have any queries regarding the vaccine please contact us on  kmccg.mmcvaccinations@nhs.net

 

 

 

17th Mar

Surgery Closure - 23rd March 2022

The Surgery will be closed from 1.00pm on Wednesday 23rd March for staff training and will reopen on Thursday 24th March at 8.00am. This also includes the Dispensary.
 
If you need to speak to a doctor urgently, please telephone the NHS out of hours service on 111.
 
We apologise for any inconvenience caused
4th Mar

Covid Clinics Update

 

We are running the following clinics for Covid vaccinations. Unfortunately, we are unable to vaccinate Under 16's. Please make you are eligible for the vaccine you are coming in for;

1st Dose Covid Vaccine
- Anyone over 16 years of age (will have 2nd dose 12 weeks later)
 
2nd Dose Covid Vaccine
- 8 weeks after 1st dose for Over 18's
- 12 weeks after 1st dose for 16 & 17 Year olds.
 
Third Dose Covid Vaccine (NOT BOOSTERS)
- Third doses of the Covid vaccine are offered to patients through hospitals if they are identified as needing an extra primary dose vaccine, usually due to a condition or treatment that they are having. They will then be offered a Booster vaccine 3 months later.
 
Covid Booster Vaccine
- At least 3 months after their 2nd or 3rd dose                  

 

 

Wednesday 30th March 2022

Covid vaccinations 4.00-6.00pm ~ By appointment only

 

If you have previously been invited but are having problems booking online, then please email us at kmccg.mmcvaccinations@nhs.net

sarahp
4th Feb

Nurse Sarah Powell

Dear Patients, 

As per any company, we have new starters and leavers. We have a small turnover annually as our team members tend to stay for lengthy periods of time.

We would like to keep you informed of the clinical changes to staffing, so you do not to see them advertised on social media or on job advertising sites before you are aware first hand from us.

However, this isn’t one we foresaw having to inform you of any time soon.

Nurse Sarah, has recently relocated down to the coast. As fate would have it, a Practice Nurse role had become available at one of the local practices. Sarah was successful in her application and after 16 and a half years at Meopham Medical Centre, and previously as a district nurse in this area, she will be leaving us.

Sarah will be with us until the end of April.

Her support, passion, knowledge and care will be hard to replace.

While we wish her every success in her new role, and we know she will be brilliant, she will be a big loss to us here and within the community.

I’m sure you will all join me in wishing her all the success in her new role.

 

Our loss is their gain. 

 

Yours sincerely

 

Dr’s Mounty, Bailey, MacDermott, Chelmenciuc, Sandher and Josephine

20th Dec 2021

Temporary Changes to Sick Certificates for Employees

Employees eligible to receive statutory sick pay can normally self-certificate for the first seven days without being required to provide their employer with medical evidence to support sickness absence. For periods of absence longer than seven days, they must obtain medical evidence (a fit note) from their GP.

In order to free up GP capacity to focus on the government’s current priorities for the NHS of delivering the coronavirus booster programme and emergency care, employees will not be required to provide their employer with medical evidence of sickness absence for the first 28 days of absence. GPs will still be required to supply fit notes for periods of absence exceeding 28 days.

This change takes effect from 17 December, but applies to absences beginning on or after 10 December 2021, up to and including absences which begin on or before 26 January 2022. The self-certification period will revert to seven days for absences beginning on or after 27 January 2022.

20th Dec 2021

Covid Booster Vaccinations Update

Dear Patients of Jubilee Medical Group and Meopham Medical Centre,

Re: Covid Booster Vaccinations

In light of the Prime Ministers announcement on Sunday evening, the teams of LMN Care PCN have been working tirelessly behind the scenes to ensure we have the availability to offer all 7603 patients, who are eligible for their booster by the 31st December, the opportunity to book them at their designated medical practice. Covid appointments between now and the 31st December have started rolling out to patients by forms of text messaging and telephone calls. To be able to complete this request from the Prime Minister, we have been directed to use our entire workforce to facilitate the running of these urgent clinics. Therefore, we are having to adjust the day to day routines of our practices and prioritise everyone’s workloads to focus on this mammoth operation. We kindly ask that our patients only contact us by phone for urgent care. EConsult will still be available but wait times may be longer than suggested to have a consultation with a clinician. Please be open and discuss your ailments with our reception teams so they can ensure you are triaged accordingly. We are fortunate to have fantastic local pharmacies that will be able to assist with most minor ailments. So please do use their services. All ad hoc administration work is being paused to the New Year, any critical administration tasks will be dealt with accordingly. We cannot thank our patients enough for all your support and understanding in the last 12 months. Without you we would not have been able to achieve what we have and administer over 25000 vaccines.

Yours sincerely

Covid Vaccination Team

16th Dec 2021

Ordering Repeat Prescriptions

The last day for ordering Repeat Prescriptions for the Christmas Period is Monday 20th December at 1.00pm.

We cannot guarantee prescriptions will be ready before the Christmas period if we have received the request any later than this.

You can order your repeats through our website via the Request Repeat Prescription Form, you can then collect your medication from a pharmacy.

10th Dec 2021

Are you ready for Christmas?

With only 2 weeks until the Christmas period begins, here are some top tips to get your healthcare all wrapped up for the holidays. Don’t forget that as Christmas Day falls on a Saturday and Boxing Day on a Sunday, it means that the bank holidays fall on Monday 27th and Tuesday 28th December.

 

Stock up your medicine cabinet

Be ready for winter by stocking up your medicine cabinet. Make sure you have a supply of common medication, such as paracetamol, cold remedies, plasters and a thermometer.

 

Order your repeat prescriptions

If you receive medication on a repeat prescription, make sure you have enough to last you over the festive period and have ordered it in plenty of time before the surgery closes. You can order your repeats through our website via the Request Repeat Prescription Form, you can then collect your medication from a pharmacy.

 

Visit your pharmacist

If you feel unwell, don’t leave it, visit a pharmacist. They can give free help and advice on many minor illnesses, such as colds, which can be safely treated at home without the need to see a doctor.

 

Use NHS 111

Use NHS 111 online or call 111 if you need help and are not sure where to go. It is open every day of the year and offers support on a wide range of conditions. They can book you an appointment at an urgent treatment centre if needed.

 

What to do if your GP practice is closed

If you urgently need medical care when your GP practice is closed, and the pharmacy can’t help, please call 111 or go to NHS 111 online for advice.

29th Nov 2021

Patient Appointment Data

There is a lot of focus on GP appointments in the media at the moment, and we would like to share with you our appointment figures for the last couple of months.

Please click on the link below for the latest data on appointments for the period 11th October – 7th November 2021. Here you find comparison data for the same period in 2019 and 2020. This information is given to us by NHS England.

Pt data Oct 2021 PDF.pdf

23rd Nov 2021

Zero Tolerance

Meopham Medical Centre Zero Tolerance Statement

 

In line with NHS policy, Meopham Medical Centre has a zero tolerance approach to aggression, abuse, violence, hate crimes and hate incidents, or anti-social behaviour towards our staff. The practice is committed to ensuring that staff managing direct relationships with the public (face-to-face, through emails, letters, telephone calls and social medias) are able to carry out their work free from aggression, abuse, violence, hate crimes and hate incidents, or anti-social behaviour from patients, their relatives or members of the public. Where a patient, relative or member of the public is alleged to have carried out an act of violence, aggression or harassed a member of staff, Meopham Medical Centre reserves the right to respond to the alleged incident, as deemed necessary in light of the circumstances, including involving the police where appropriate.

7th Sep 2021

Flu Vaccine Delivery Update

Due to unforeseen challenges linked with road freight delays, there is a change in our scheduled flu vaccine delivery by one to two weeks. We are hoping to start our Flu vaccination clinics in October. We will keep the website updated and will invite patients to make appointments as soon as we have confirmation of vaccine delivery.

13th Jul 2021

Change of Lockdown Rules 19th July - UPDATED COVID PROCEDURES

UPDATED COVID PROCEDURES FOR MEOPHAM MEDICAL CENTRE - Change of lockdown Rules 19th July 

 

In order to keep our patients and our staff safe, we have decided not to change any of the safety procedures we have in place when lockdown rules end on the 19th July.

 

We will continue to minimise the number of patients in our waiting area, by allowing patients to enter only when necessary and at their appointment time.  

 

We will continue to see patients face to face, as we have done throughout the pandemic, once a clinician has triaged the patient by phone and feels a face-to-face appointment is necessary. 

 

The Local Medical Council has advised that masks are still to be worn in a healthcare environment, and so we ask that you continue to do this for your own safety and that of our staff. 

 

Our Dispensary will continue to follow the same procedures, if medication is being collected please continue to collect between 10am-12pm and 3pm-5pm from the usual place.

 

We feel these measures are the best way to keep the risk of Covid transmission to patients and staff to a minimal, especially with the current sharp rise in local cases. 

 

Please help us to continue to keep patients and staff safe by adhering to our procedures.  

minuteful kidney test
29th Jun 2021

Healthy iO Home ACR Kidney Testing Kit

Message for people with diabetes at the practice:

As you know, as part of your diabetes annual review, urine testing is really important to look for early signs of kidney damage. We do this through a test called the albumin:creatinine ratio (ACR) test, which looks for small amounts of protein in the urine.

We know people struggle to do the test, and many would prefer to avoid the clinic and test at home wherever possible. That’s why we are offering a new, NHS funded service to allow people to do this test at home with a kit and a smartphone.

If you meet the criteria for the new service, you will receive a text message (or a letter!) about this testing process, which is run by Healthy.io. If you want to find out more, please click here: http://bit.ly/uACRtest.

This text is not a scam; you do not need to pay for the service, and if you would rather opt out of the process you can say at any time. If you want to speak to their customer support team, you can call them on 020 7183 7939.

Looking forward to hearing your feedback!

receptionist
23rd Jun 2021

Unprecedented amount of telephone calls

We are experiencing an unprecedented amount of telephone calls at the moment and our staff are doing their best to answer them quickly and efficiently.  Please be patient and try our new online triage service EConsult to contact the surgery and you will get a response within 24 hours. Thank you 

eConsult
25th May 2021

eConsult

 

eConsult is not available from 6.30pm on Fridays - 8.00am on Mondays, and also over Bank Holidays. Service will resume at 8.00am the day after Bank Holidays.

Due to coronavirus, help protect patients and staff by using our online services called eConsult, available 24:7. Using this service is very easy, there is no need to download an application or to register, simply click eConsult

eConsult lets our patients consult with their NHS GP online by completing a quick form that is sent and reviewed by the practice. It can also direct patients to self-help, pharmacy advice and local self-referral services. It can also be used for administrative queries and requests. 

 

As our phone lines are extremely busy, this is an alternative option for patients to contact the surgery. Simply use eConsult and avoid the queue.

 

Face to Face Appointment Update
14th May 2021

Update regarding Face to Face Appointments

Please click on the link below to read our Update on Face to Face Appointments

 

Letter 140521.pdf

8th Apr 2021

Oxford AstraZeneca Vaccination Update - LMN Care Primary Care Network

Due to yesterday’s announcement to changes to delivering the Oxford AstraZeneca to those between the ages of 18-29, we would like to take this opportunity to update you on what this means going forward.

To clarify, patients in that age range that are entitled to, but may not had, their 1st doses are patients that are Health and Social Care workers, Clinically Extremely Vulnerable, at Risk patients and those that live with in a household with an immunosuppressed patient.

Those that have an appointment booked this weekend can still attend to have their vaccination, if they so wish.

You will be spoken to by a clinician prior to your vaccination to make sure you understand the risks and the benefits of the Oxford AstraZeneca vaccination. If you wish to wait for another option, Meopham Medical Centre and Jubilee Medical Group will ensure you are contacted when we have an alternative option, over the forthcoming weeks.

We would like to clarify this option of offering an alternative to the Oxford AstraZeneca is only for those within the 18-29 age range that are due to have their 1st vaccination at this moment in time.

If you have booked into a Mass Vaccination Site, your appointment will be cancelled and you will be directed to discuss your vaccine options with your GP practice.

If you have already had your 1st dose you are encouraged to still attend to have your 2nd irrespective of age. You will not be offered an alternative 2nd dose or to re-start the vaccine course. There has been no reported cases of blood clotting in patients that have had the 2nd dose Oxford AstraZeneca.

If you are due your 1st dose and wish to discuss this beforehand or cancel your appointment please email your respective practices.

covid
11th Sep 2020

Covid testing

We are sorry that we cannot offer Covid testing. You will need to call 119 to book an appointment or visit the Government website to find out how to order a test.

Click here for the link for the government testing information

Face mask
7th Aug 2020

Face coverings

Please wear a face mask or covering if you are entering the practice. This is to protect other patients and our staff.

Thank you