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Noticeboard

January 2020  

We now have an appointment checking in touch screen in the waiting area of reception. This will save patients having to wait at reception to check in.

If you need assistance to be shown how to use it please ask a member of staff. 

 

Missed Appointments -If you are unable to attend your appointment please inform the surgery so we are able to offer these to other patients.  In November there were 53 Doctor and 70 Nurse appointments that were unattended.

Prescription forms (ie not medication) are now collected from the Enquiries Desk.  Medication is collected from the Dispensary.

Patient Responsibilities

Your Responsibility to Us

  • smiling_patientPlease let us know if you change your name, address or telephone number.
  • Please do everything you can to keep appointments. Tell us as soon as possible if you cannot. Otherwise, other patients may have to wait longer.
  • We need help too. Please ask for home visits by the doctor only when the person is too ill to visit the surgery.
  • Please keep your phone call brief and avoid calling during the peak morning time for non-urgent matters.
  • Test results take time to reach us, so please do not ring before you have been asked to do so. Enquiries about tests ordered by the hospital should be directed to the hospital, not the practice.
  • We ask that you treat the doctors and practice staff with courtesy and respect.
  • Please read our practice booklet. It will help you get the best out of the services we offer. It is important that you understand the information given to you. Please ask us questions if you are unsure of anything.
  • Remember, you are responsible for your own health and the health of your children.

We will give you our professional help and advice. Please act upon it.



 
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