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Noticeboard

We are in the process of changing our clinical system. Our switch date is Tuesday 10th September 2019. Our new clinical system will enhance our service to you bringing you the benefits in the near future. Please be patient with our staff during this transitional period.


From the 29/08/2019 you will no longer be able to use the online service to book appointments or order medication. We are in the process of changing our computer system so you will have to re-register with the new online system. You will be contacted in due course with your new registration details. We apologise for any inconvenience caused.


The 2019/20 Flu clinic for over 65 patients only will be held on Saturday 12th October from 9.00am - 12.00 midday. We will confirm clinics for all other patients shortly.


The Surgery will be closed on Tuesday 24th September from 1.30pm - 4.30pm for staff training. We apologise for any inconvenience caused.


Missed Appointments - If you are unable to attend your appointment please inform the surgery so we are able to offer these to other patients.  In July there were 37 Doctor and 43 Nurse appointments that were unattended.


Prescription forms (ie not medication) are now collected from the Enquiries Desk.  Medication is collected from the Dispensary.

Hub Appointments

Extended Access to appointments now available in Dartford, Gravesham and Swanley


Appointments are now available at a number of surgeries in the area weekdays and weekend, Hub appointments are only suitable for patients with acute medical problems.


 


Please note that the ‘HUB’ is unable to arrange prescriptions requests, Med 3 certificates or referrals, these can only be arranged by your usual surgery.


To find out more and to book one of these appointments please contact us to speak to the receptionist. You can also present yourself at the Whitehorse surgery at Northfleet who can also book these appointments if available or to use the walk-in service to sit and wait to see a health care professional (you are unable to see a nurse on the walk-in). The appointments won’t always be at this surgery but your notes will be available to the health care professional providing you give consent.


 


Please ring NHS 111 as usual if you need medical assistance when we are closed and it cannot wait until we reopen.



 
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