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Noticeboard

The Surgery will be closed on Tuesday 12th November from 1.30pm - 4.30pm for staff training. We apologise for any inconvenience caused.


Missed Appointments - If you are unable to attend your appointment please inform the surgery so we are able to offer these to other patients.  In October there were 39 Doctor and 56 Nurse appointments that were unattended.


Prescription forms (ie not medication) are now collected from the Enquiries Desk.  Medication is collected from the Dispensary.

Complaints

Complaints Procedure Leaflet

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available in the front porch in the form of a leaflet or please download our Complaints Procedure leaflet below.

Complaints Procedure Leaflet

Complaints - Third Party Consent Form



 
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