This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

We are in the process of changing our clinical system. Our switch date is Tuesday 10th September 2019. Our new clinical system will enhance our service to you bringing you the benefits in the near future. Please be patient with our staff during this transitional period.


From the 29/08/2019 you will no longer be able to use the online service to book appointments or order medication. We are in the process of changing our computer system so you will have to re-register with the new online system. You will be contacted in due course with your new registration details. We apologise for any inconvenience caused.


The 2019/20 Flu clinic for over 65 patients only will be held on Saturday 12th October from 9.00am - 12.00 midday. We will confirm clinics for all other patients shortly.


The Surgery will be closed on Tuesday 24th September from 1.30pm - 4.30pm for staff training. We apologise for any inconvenience caused.


Missed Appointments - If you are unable to attend your appointment please inform the surgery so we are able to offer these to other patients.  In July there were 37 Doctor and 43 Nurse appointments that were unattended.


Prescription forms (ie not medication) are now collected from the Enquiries Desk.  Medication is collected from the Dispensary.

Patient Responsibilities

Your Responsibility to Us

  • smiling_patientPlease let us know if you change your name, address or telephone number.
  • Please do everything you can to keep appointments. Tell us as soon as possible if you cannot. Otherwise, other patients may have to wait longer.
  • We need help too. Please ask for home visits by the doctor only when the person is too ill to visit the surgery.
  • Please keep your phone call brief and avoid calling during the peak morning time for non-urgent matters.
  • Test results take time to reach us, so please do not ring before you have been asked to do so. Enquiries about tests ordered by the hospital should be directed to the hospital, not the practice.
  • We ask that you treat the doctors and practice staff with courtesy and respect.
  • Please read our practice booklet. It will help you get the best out of the services we offer. It is important that you understand the information given to you. Please ask us questions if you are unsure of anything.
  • Remember, you are responsible for your own health and the health of your children.

We will give you our professional help and advice. Please act upon it.



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website